Cookie Policy

INTRODUCTION

We respect your privacy and we are committed to ensuring that you are adequately informed on how you can manage your cookies. This Cookie Policy forms an integral part of our Privacy Policy and explains what cookies and similar technologies are, what types of cookies are placed on your device when you visit the Site (as defined further below), and how we use them. The Cookie Policy does not address how we deal with your personal data generally. To learn more about how we process your personal data, please carefully read our Privacy Policy.

This Cookie Policy, together with our Privacy Policy and User Agreement, governs EXMO’s placement, collection, processing, and use of cookies, web beacons, tracking pixels, and other tracking technologies when you visit our website (our website domain name is: exmo.com; our website subdomains include info.exmo.com and other domains as periodically updated), mobile website, or mobile application related or connected thereto, or when you access any other websites, pages, features, or content we own or operate (collectively, the “Site“), to help customize the Site and improve User experience on our Site. All terms and definitions in this Cookie Policy are used in the same meaning as in the User Agreement unless otherwise stated herein.

We try to operate and provide our Services with transparency and in accordance with the governing law. If you have any questions regarding EXMO’s use and processing of cookies, you can contact our Data Protection Officer at email [email protected], or via phone number +44 7440 961453.

We reserve our right to make amendments to this Cookie Policy upon our own discretion and in connection with changes in our Privacy Policy or User Agreement. You will be notified about changes or modifications to any of our policies via special notification on the Site. We recommend you to periodically review this Cookie Policy to stay informed of its updates. In accordance with applicable legislation we will prompt you to refresh your cookie use consent from time to time.

Your consent to the use cookies currently applies to the following domains: exmo.com, info.exmo.com (as periodically may be updated).

What are cookies and web beacons?

Cookie is a small text file that is placed on your computer, mobile device or tablet that contains identification code allowing us to recognize your computer, mobile device or tablet and provide you with the best experience of our Site. For example, it enables the Site to remember your actions and preferences (such as login data, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them or re-adjusting your preferences whenever you come back to the Site or browse from one page to another. The use of cookies is a popular practice for websites and most web browsers allow cookies by default.

Our Site pages may contain electronic images known as web beacons (sometimes also called clear gifs or pixel tags). Web beacons are usually small images located on a webpage or email that you are viewing. The request that your Internet-connected device makes to fetch the image from the server/computer is recorded and provides us with information such as the IP address of the computer wanting to view the image, the time the image was viewed, and the type of browser viewing the image. For example, through that technology we can see if an email or advertisement has been opened and acted upon. In short, cookies work together with web beacons to accomplish the functions and purposes described in this Cookie Policy.

There are 2 main types of cookies usually used on any website – own cookies and third-party cookies.

Are cookies dangerous?

Cookies do not transfer viruses or malware to your computer, because the data in a cookie does not change when it travels back and forth, it has no way to affect how your computer runs. Instead they act more like logs (i.e. they record User activity and remember stateful information).

What do we do with cookies?

When you visit our Site for the first time you will be provided with a cookie notification banner asking for your consent for the Site to use cookies as required by legislation. With this banner you will be able to modify what categories of cookies you allow (except for necessary cookies that are essential for Site to function properly) or accept all categories of cookies.

At any time you can revoke your consent for cookie use and/or modify what categories of cookies you allow. You can also disable cookies by changing your web browser settings. The information that is collected by cookies is composed in anonymous form.

EXMO uses cookies to identify the User (the term “User” for the purpose of this Cookie Policy also includes the visitor of the Site), verify his identity, detect the country the User is currently visiting from, track which website the User was referred from and provide the User with a range of Site browsing experience improvements and functionality needed for website browse, as well as to gather statistics and information for marketing purposes, to evaluate the effectiveness of our Site, analyse trends, see what difficulties our Users may experience in accessing our site, and administer the Platform. We need this information to improve the quality of our Service. In particular, but not exclusively, the following information may be collected through cookies or similar technology: your unique device identifier, mobile device IP address, information about your device’s operating system, mobile carrier and your location information (to the extent permissible under applicable law).

Some cookies are necessary for proper operation of the Site, and some are non-essential, but they help us to improve the Site. Please, consider that you are automatically accepting necessary cookies from our Site for its proper functioning when you visit it (unless you disable all cookies in your browser settings).

We also may use cookies stored in emails to help us confirm your receipt of, and response to. We also may use service provider(s) who will place cookies on the hard drive of your computer and will receive information that we select that will give us information about the way our Users and visitors navigate on our Site, what Services are browsed, and general transactions information.

Please note, that in case you will switch off the use of cookies in your browser many features of the Site will not be available to you. Cookies allow us to monitor the use of the Site by Users, measure data and analyse User experience. The cookies that are used on our Site are divided into two groups: our cookies and third-party cookies. According to the technical nature of cookies, we cannot access cookies that are used by third party organizations and other organization cannot access our cookies.

Types of cookies we use

We use four categories of cookies on our Site: Necessary, Preferences, Statistics, and Marketing.  Each of the categories of cookies is described below. At the Cookie Policy page, you can manage what categories of cookies you allow.

Category: Necessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Category: Preferences

Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

Category: Statistics

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Category: Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers.

Control

Most internet browsers are initially set up to automatically accept cookies. You can change the settings to block cookies or to alert you when cookies are being sent to your device. There are several ways to manage cookies. Please refer to your browser instructions to learn more about how to adjust or modify your browser settings.

If you disable the cookies that we use, this may impact your experience on our Site or while using the Services, for example, you may not receive personalized information when you use the Site, or be able to access some secure areas of the Site.

If you use different devices to view and access the Site (e.g. your computer, smartphone, tablet, etc.) you will need to ensure that each browser on each your device is adjusted to suit your cookie preferences.

For additional information about cookies and how to manage them, including guides on changing your browser cookies settings, you can visit AboutCookies.org or Your Online Choices. You can disable the use of certain cookies through the Your Online Choices site. Please, consider that your preferences for cookies via the aforementioned service are saved for one IP address or device only.

If you have any further questions about how we process your personal information, or if you would like to exercise any of your rights under Data Protection Act 2018 (DPA) (UK), General Data Protection Regulation (GDPR) or ePrivacy Directive 2009/136/EC (ePR), please contact us at: [email protected].

We are registered and regulated by the Information Commissioner’s Office.