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  • General Questions sign

    General

    • About EXMO.com

    • How do I create an account?

    • How do I start trading on EXMO.com?

    • How to deposit funds?

    • How to withdraw funds?

    • How to reset the password?

    • How to delete your EXMO account?

    • How long does it take to deposit / withdraw fiat currencies (USD, EUR, NGN, BRL, PLN)?

  • Verification

    • Verification guide

    • Identity verification

    • Address verification

    • Bank card verification

    • Bank account verification

    • Corporate account verification

  • Trading features

    • What is a Market Order?

    • What is a Limit Order?

    • What is a Stop Order?

    • What are Taker and Maker Orders?

    • Does EXMO.com have a demo mode?

  • Account security

    • Are my funds safe on EXMO.com?

    • Source of funds

    • Additional security measures

    • Two-factor authentication (2FA)

    • General security questions

  • Platform features

    • What is EXMO Premium?

    • What is the Earn program?

    • What is Buy Crypto?

    • What are EXMO.com’s fees & limits?

    • What is OTC-Trading?

    • What is EXMO Coin?

    • What is VIP status on EXMO.com?

    • What is the EXMO Referral Program?

    • What is EXMO Gift Card and how do you use it?

  • API icon

    API

    • How to generate an API key pair?

    • What API methods require a request to EXMO.com Support?

    • Where can I find API documentation?

    • What are the API rate limits?

    • Can I apply for an unlimited API Key?

    • How many API key pairs can I generate?

    • What is a nonce?

    • What is WebSocket API?

    • What is an API? Does EXMO have an API?

    • What is REST API on EXMO?

  • Wallet

    • Why are the deposit/withdrawal methods disabled?

    • Why am I unable to withdraw my money?

    • What is displayed in Transaction History in the Wallet section?

    • What is the fee on cryptocurrency deposits/withdrawals?

    • What is the minimum cryptocurrency deposit/withdrawal?

    • How quickly will my cryptocurrency deposit be added to my balance?

    • What is EXMO Gift Card and how to use it?

    • What is displayed in the Wallet?

    • What is displayed in the Analytics section of the Wallet

  • System Errors

    System errors

    • What is error: “IP address is not trusted”?

    • What is error 11021?

    • What is error 10325?

    • What is error 10419: “TOTP Code is not true”?

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    EXMO app

    • EXMO.com mobile app installation

    • Creating an account

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    • A quick guide to the app

    • Deposits

    • Trading cryptocurrency

    • Withdrawing funds

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  1. Home
  2. Q&A
  3. Verification
  4. Bank card verification
  • What is bank card verification and why do we need it?
  • How to pass bank card verification?
  • What benefits does card verification offer?

Bank card verification

What is bank card verification and why do we need it?

Bank card verification is required to confirm ownership and possession of a payment card by a user. Bank card verification permits users to deposit funds from bank cards. To withdraw funds to a bank card, you only need to successfully pass identity verification.

How to pass bank card verification?

1. Start card verification on EXMO.com.

2. You’ll be redirected to the payment service page.

3. A temporary charge of $0.01 will be made to your card. Don’t worry, it’ll be refunded within three banking days!

4. You’ll receive a verification code via online banking or SMS from your bank. Enter it on the payment service page to complete verification.

What benefits does card verification offer?

? Seamless top-ups and fast withdrawals. Quickly add funds to your EXMO.com balance in USD, EUR, PLN, NGN, BRL or UAH. Withdraw funds directly to your verified bank card.

? Direct crypto purchases. Use your verified card to buy crypto instantly via Buy Crypto and Crypto Bundles without topping up your balance first!

? Virtual cards for more flexibility and security. Thanks to our new, simpler verification process, you can now start using virtual cards on EXMO.com. Enjoy greater flexibility and enhanced security for all your crypto purchases.

At EXMO.com, your security is our top priority. Rest assured, this streamlined verification process not only ensures your account’s safety but also enhances your overall trading experience. Embrace simplicity, enjoy seamless transactions, and trade with confidence. As always, our dedicated support team is available around the clock to assist you with any queries you may have.

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EXMO TRADING SL LTD. operates the EXMO Platform for customers outside the EU countries. Registered at Ground Floor, The Sotheby Building, Rodney Village, Rodney Bay, Gros-Islet, Saint Lucia.

EXMO Poland Sp. z o.o., based in Krakow, 7I Puszkarska St. lok B4B D, 30-644 Krakow, KRS number 0000963082, registered in the register of virtual currency activities under number RDWW-1139, provides virtual currency services exclusively to customers who are residents of the Republic of Poland.

EXMO EXCHANGE LTD. provides technical and support services to the EXMO Platform.

© EXMO 2014-2025, EXMO EXCHANGE LTD.

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