If you have a complaint, first contact the consumer assistance of EXMO EXCHANGE US INC at +1-302-688-7063
If you still have an unresolved complaint regarding EXMO EXCHANGE US INC’s, money transmission activity, you may complete an Online Complaint Form as stated on the File a Complaint against a Financial Institution or Enterprise page: https://difi.az.gov/complaint
Or the AZ e-Licensing Portal for filing a complaint: https://elicense.az.gov/ARDC_FileComplaint
Or you may call the AZ Financial Institutions Division: +1-602-771-2800 | Toll-free: +1-800-544-0708
If you have a complaint, please contact EXMO EXCHANGE US INC Customer Service at +1-302-688-7063
If you still have an unresolved complaint regarding EXMO EXCHANGE US INC’s money transmission activities conducted at this location, you may contact the California Department of Financial Protection and Innovation at its toll-free telephone number: +1-866-275-2677, online at docqnet.dfpi.ca.gov/complaint, or by mail at the Department of Financial Protection and Innovation, Attn: Consumer Services, 2101 Arena Boulevard, Sacramento, CA 95834
RIGHT TO REFUND: You, the customer, are entitled to a refund of the money to be transmitted as the result of this agreement if EXMO EXCHANGE US INC does not forward the money received from you within 10 days of the date of its receipt, or does not give instructions committing an equivalent amount of money to the person designated by you within 10 days of the date of the receipt of the funds from you unless otherwise instructed by you.
If your instructions as to when the money shall be forwarded or transmitted are not complied with and the money has not yet been forwarded or transmitted, you have a right to a refund of your money.
If you want a refund, you must mail or deliver your written request to EXMO EXCHANGE US INC at 1221 Brickell Ave Suite 900, Miami, FL 33131
If you do not receive your refund, you may be entitled to your money back plus a penalty of up to $1,000 and attorney’s fees pursuant to section 2102 of the California Financial Code.
If you have a complaint, please contact EXMO EXCHANGE US INC Customer Service at +1-302-688-7063
If you still have an unresolved complaint regarding EXMO EXCHANGE US INC money transmission activity, you may file it by contacting the Colorado Division of Banking at:
Colorado Division of Banking, 1560 Broadway, Suite 975, Denver, CO 80202
All complaints must be submitted in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking’s website and return it and any documentation supporting the complaint via mail or email to the Division of Banking.
If you have a complaint, please contact EXMO EXCHANGE US INC Customer Service at +1-302-688-7063
If you still have an unresolved complaint regarding EXMO EXCHANGE US INC money transmission activity, you may file it by contacting the Idaho Department of Finance at:
Idaho Department of Finance
Securities Bureau 800 Park Boulevard, Suite 200 Boise, ID 83720-0031
Telephone: +1-208-332-8000
http://www.finance.idaho.gov/Complaint.aspx
If you have a complaint, please contact EXMO EXCHANGE US INC Customer Service at +1-302-688-7063
If you still have an unresolved complaint regarding EXMO EXCHANGE US INC money transmission activity, you may file it by contacting the Illinois Division of Banking at:
Illinois Division of Banking
320 West Washington Street, Springfield, IL 62786
Toll-free number: +1-888-473-4858
If you have a complaint, first contact the consumer assistance of EXMO EXCHANGE US INC at +1-302-688-7063
If you still have an unresolved complaint regarding EXMO EXCHANGE US INC’s money transmission activity, please direct your complaint to:
Indiana Office of the Attorney General
Center South, 5th Floor 302 W. Washington Street Indianapolis, IN 46204
Telephone: +1-317-232-6330
Website: https://www.in.gov/attorneygeneral/2434.htm
If you have a complaint, first contact the consumer assistance of EXMO EXCHANGE US INC at +1-302-688-7063
If you still have an unresolved complaint regarding EXMO EXCHANGE US INC’s money transmission activity, please direct your complaint to the Division of Banks. Formal complaints must be in writing, please download the form here:
https://www.mass.gov/doc/dob-consumer-complaint-form-word/download
Formal complaint forms may be submitted via:
Consumer Fraud Warning: EXMO EXCHANGE US INC complies with money laundering and terrorist financing legislation. We report all suspicious transactions. EXMO EXCHANGE US INC is committed to working with you to find a fair and equitable resolution to any concerns that you may have about our products and services. If you did not conduct this transaction, or if you feel this transaction is in error or fraudulent, please contact EXMO EXCHANGE US INC at +1-302-688-7063 or www.exmo.com
You have the right to dispute errors in your transaction. If you think there is an error, contact us within 180 days at +1-302-688-7063 or www.exmo.com
You can also contact us for a written explanation of your rights.
If you have a complaint, first contact the consumer assistance of EXMO EXCHANGE US INC at +1-302-688-7063
If you still have an unresolved complaint regarding EXMO EXCHANGE US INC’s money transmission activity, please direct your complaint to the New Hampshire Banking Department. Formal complaints must be in writing, please download the form here:
https://www.banking.nh.gov/sites/g/files/ehbemt621/files/inline-documents/sonh/complaint-form-2023.doc
Formal complaint forms may be submitted via:
If you have a complaint, first contact the consumer assistance of EXMO EXCHANGE US INC at +1-302-688-7063
If you still have an unresolved complaint regarding EXMO EXCHANGE US INC’s money transmission activity, please direct your complaint to the New Hampshire Banking Department. Formal complaints must be submitted via the following link:
https://portal.dfi.nd.gov/forms/dfi/complaint-form
If your account has a North Dakota mailing address, we will not share personal information we collect about you with non-affiliates unless the law allows, or you provide authorization. Written authorizations from North Dakota consumers may be delivered to us at any time and must contain your name, address, signature and your consent. You may revoke your consent at any time by contacting us at +1-302-688-7063 or www.exmo.com
If you have a complaint, first contact the consumer assistance of EXMO EXCHANGE US INC at +1-302-688-7063
If you still have an unresolved complaint regarding EXMO EXCHANGE US INC’s money transmission activity, please direct your complaint to:
Pennsylvania Department of Banking and Securities
17 North Second St, 13th Fl, Harrisburg PA 17101
https://www.dobs.pa.gov/Consumers/Pages/Contact.aspx
If you have a complaint, first contact the consumer assistance of EXMO EXCHANGE US INC at +1-302-688-7063
If you still have an unresolved complaint regarding EXMO EXCHANGE US INC’s money transmission activity, please direct your complaint to the South Carolina Office of the Attorney General. Formal complaints must be in writing, please download the form here:
https://www.scag.gov/media/ns5byshg/securities-complaint-form.pdf
Formal complaint forms may be submitted via:
If you have a complaint, first contact the consumer assistance of EXMO EXCHANGE US INC at +1-302-688-7063
If you still have an unresolved complaint regarding EXMO EXCHANGE US INC’s money transmission activity, please direct your complaint to:
Tennessee Department of Financial Institutions
Tennessee Tower 26th Floor, 312 Rosa L. Parks Avenue, Nashville, TN 37243
[email protected]
If you have a complaint, first contact the consumer assistance of EXMO EXCHANGE US INC at +1-302-688-7063
If you still have an unresolved complaint regarding EXMO EXCHANGE US INC’s money transmission activity, please direct your complaint to:
Texas Department of Banking
2601 North Lamar Boulevard, Austin, Texas 78705
Toll-free number: +1-877-276-5554
www.dob.texas.gov
If you have a complaint, first contact the consumer assistance of EXMO EXCHANGE US INC at +1-302-688-7063
If you still have an unresolved complaint regarding EXMO EXCHANGE US INC’s money transmission activity, please direct your complaint to:
Utah Department of Financial Institutions
P.O. Box 146800 Salt Lake City, Utah 84114-6800
[email protected]
If you have a complaint, first contact the consumer assistance of EXMO EXCHANGE US INC at +1-302-688-7063
If you still have an unresolved complaint regarding EXMO EXCHANGE US INC’s money transmission activity, please direct your complaint to:
Virginia Bureau of Financial Institutions
1300 East Main St Ste 800, PO Box 640, Richmond VA 23218-0640
[email protected]
If you have a complaint, first contact the consumer assistance of EXMO EXCHANGE US INC at +1-302-688-7063
If you still have an unresolved complaint regarding EXMO EXCHANGE US INC’s money transmission activity, please direct your complaint to:
Send this information to:
Wyoming Division of Banking
Hathaway Building, 2nd Floor, 2300 Capitol Avenue, Cheyenne, WY 82002
Telephone: +1-307-777-7797
Email: [email protected]