Cookie Policy

INTRODUCTION

We respect your privacy and are committed to transparency regarding the use of cookies and similar technologies. This Cookie Policy forms an integral part of our Privacy Policy and explains how and why cookies and similar technologies are used when you access or use the Platform, including its website, applications, interfaces, and related systems (collectively, the “Platform”).

The Cookie Policy does not address how we process personal data more generally. For information on how we collect, use, and protect your personal data, please review our Privacy Policy carefully.

SCOPE AND APPLICATION

This Cookie Policy explains how EXMO uses cookies and similar technologies (including web beacons, pixels, SDKs, tags and other tracking technologies) when you visit or interact with our website(s) and any related or connected mobile applications, as well as any other pages, features or content that we own or operate (collectively, the “Website“). These technologies help us operate the Website, provide the Services, improve performance and security, and enhance your user experience.

We aim to operate the Website and provide the Services transparently and in accordance with applicable law.

Updates to this Cookie Policy

We may update this Cookie Policy from time to time to reflect legal, technical, operational, or business changes (including changes to the cookies and similar technologies we use). Where required by applicable law, we will inform you of material changes through an appropriate notice on the Website and, where applicable, request that you review and renew your cookie preferences and/or consent.

We encourage you to review this Cookie Policy periodically to remain informed about how we use cookies and similar technologies.

Domains covered by your consent 

Your cookie preferences and, where applicable, your consent apply to the following domain(s): exmo.com and any other domains or subdomains that we may use from time to time for the Website (as updated periodically).

WHAT ARE COOKIES AND WEB BEACONS?

A cookie is a small text file stored on your computer, mobile phone, tablet or other device when you visit a website. Cookies help websites recognize your device and can be used to enable core functionality and improve your experience. For example, cookies can remember your preferences (such as login status, language, or display settings), so you do not have to re-enter them each time you return to the Website or navigate between pages.

Cookies are widely used across the internet. Most web browsers accept cookies by default, but you can usually change your browser settings to block cookies or alert you when cookies are being used.

Our Website and communications (such as emails) may use web beacons, also known as pixels, clear GIFs or pixel tags. A web beacon is typically a small, transparent image or code snippet that allows us to understand whether content has been viewed or interacted with. When your device loads a web beacon, certain information may be recorded, such as your IP address, the time of access, and details about your browser or device. For example, web beacons can help us determine whether an email was opened or whether a particular page element was displayed.

Cookies and web beacons may be used together to support the functions and purposes described in this Cookie Policy.

Types of Cookies

Cookies used on the Website generally fall into two categories:

• First-party cookies (set by EXMO or the operator of the Website); and
• Third-party cookies (set by external providers whose services or content are integrated into the Website).

ARE COOKIES DANGEROUS?

Cookies are not computer programs and cannot, by themselves, install malware or viruses on your device. Cookies are typically small text files that store limited information (for example, a random identifier or your preferences) and are used to help websites function properly and remember settings between visits.

WHAT DO WE DO WITH COOKIES?

Cookie banner and your choices

When you visit our Website for the first time (and periodically thereafter, where required by law), you will see a cookie banner that allows you to either accept all cookies, reject non-essential cookies, or customize your preference by cookie category.

Please note that strictly necessary cookies are always used because they are essential for the Website to function properly and to provide features you request (for example, security and basic settings). You can block strictly necessary cookies through your browser settings, but this may cause parts of the Website to stop working.

You can withdraw your consent or change your cookie preferences at any time through the cookie settings available on the Website (or equivalent mechanism we provide). You can also manage cookies through your browser settings.

How we use cookies

We use cookies and similar technologies to operate, protect, and improve the Website and to support the Services. This includes, for example:

• enabling core Website functionality (such as navigation, session management, and security features);
• remembering your preferences (such as language and display settings);
• helping us understand how the Website is used, so we can improve performance and user experience (analytics);
• identifying general location (for example, country/region) based on your IP address, where permitted by law and for purposes such as security, fraud prevention, and providing localized content;
• measuring and improving the effectiveness of our Website, campaigns, and communications (including marketing, where enabled and permitted).

We may collect information via cookies and similar technologies such as: device identifiers, browser type and settings, IP address, operating system information, approximate location (derived from IP address), pages viewed, referral URL, and interactions with the Website. The exact data collected depends on the cookies and technologies used and your preferences.

Where feasible and appropriate, we use techniques such as pseudonymization (for example, using randomized identifiers) to reduce the likelihood that this information directly identifies you. Please note that some data (such as IP addresses) may still be considered personal data under applicable law.

Cookies in emails

We may use similar technologies (such as tracking pixels) in emails to understand whether a message was delivered, opened, or interacted with (for example, whether a link was clicked). You can control many email-related tracking functions by adjusting your email client settings (for example, disabling automatic image loading), although this may affect how emails are displayed.

First-party and third-party cookies

Cookies on the Website may be set by us (first-party cookies) or by third parties whose services we use (for example, analytics providers, security services, customer support tools, or advertising partners, where applicable). Third-party cookies are governed by the policies of those third parties.

Due to technical limitations, we do not always control how third parties use their cookies. Likewise, third parties cannot access cookies set by us unless those cookies are shared through technical integrations (for example, embedded content), in which case the third party may receive certain data as part of providing its service.

Impact of disabling cookies

If you disable cookies in your browser or reject certain categories of cookies, parts of the Website may not function properly and some features may be unavailable.

TYPES OF COOKIES WE USE

We use the following categories of cookies and similar technologies on the Website.  You can manage your cookie preferences at any time via the cookie settings available on the Website (where applicable).

Notes:

• “Strictly necessary” cookies do not require your consent under EU cookie rules, but you can still block them via browser settings (which may affect Website functionality).
• Where required, we will not set non-essential cookies (Preferences, Statistics, Marketing) unless you have provided consent.

CONTROL

Managing your cookie preferences

You can manage, modify, or withdraw your cookie preferences at any time through the cookie settings tool available on the Website (where provided). Any changes apply going forward and do not affect processing that took place before you withdrew consent.

Browser controls

Most browsers accept cookies by default. You can usually change your browser settings to block all or certain cookies, delete cookies already stored on your device, or receive a notice before cookies are stored.

If you disable cookies, parts of the Website may not function properly. For example, you may not be able to access certain secure areas of the Website or use specific features.

Contact

If you have any questions about this Cookie Policy or how we process personal data, or if you would like to exercise your rights under the applicable law, please contact us at [email protected].