• Advanced Trade
  • Simple Trade
  • News
  • Articles
  • FAQ
Log In Sign Up
En
UkrainianPolishRuPortuguese
  • General Questions sign

    General

    • About EXMO.com

    • How do I create an account?

    • How do I start trading on EXMO.com?

    • How to deposit funds?

    • How to withdraw funds?

    • How to reset the password?

    • How to delete your EXMO account?

    • How long does it take to deposit / withdraw fiat currencies (USD, EUR, NGN, BRL, PLN)?

  • Verification

    • Verification guide

    • Identity verification

    • Address verification

    • Bank card verification

    • Bank account verification

    • Corporate account verification

  • Trading features

    • What is a Market Order?

    • What is a Limit Order?

    • What is a Stop Order?

    • What are Taker and Maker Orders?

    • Does EXMO.com have a demo mode?

  • Account security

    • Are my funds safe on EXMO.com?

    • Source of funds

    • Additional security measures

    • Two-factor authentication (2FA)

    • General security questions

  • Platform features

    • What is EXMO Premium?

    • What is the Earn program?

    • What is Buy Crypto?

    • What are EXMO.com’s fees & limits?

    • What is OTC-Trading?

    • What is EXMO Coin?

    • What is VIP status on EXMO.com?

    • What is the EXMO Referral Program?

    • What is EXMO Gift Card and how do you use it?

  • API icon

    API

    • How to generate an API key pair?

    • What API methods require a request to EXMO.com Support?

    • Where can I find API documentation?

    • What are the API rate limits?

    • Can I apply for an unlimited API Key?

    • How many API key pairs can I generate?

    • What is a nonce?

    • What is WebSocket API?

    • What is an API? Does EXMO have an API?

    • What is REST API on EXMO?

  • Wallet

    • Why are the deposit/withdrawal methods disabled?

    • Why am I unable to withdraw my money?

    • What is displayed in Transaction History in the Wallet section?

    • What is the fee on cryptocurrency deposits/withdrawals?

    • What is the minimum cryptocurrency deposit/withdrawal?

    • How quickly will my cryptocurrency deposit be added to my balance?

    • What is EXMO Gift Card and how to use it?

    • What is displayed in the Wallet?

    • What is displayed in the Analytics section of the Wallet

  • System Errors

    System errors

    • What is error: “IP address is not trusted”?

    • What is error 11021?

    • What is error 10325?

    • What is error 10419: “TOTP Code is not true”?

  • EXMO app small icon

    EXMO app

    • EXMO.com mobile app installation

    • Creating an account

    • Account verification

    • A quick guide to the app

    • Deposits

    • Trading cryptocurrency

    • Withdrawing funds

    • Account analytics

  1. Home
  2. Q&A
  3. Account security
  4. Source of funds
  • Why do I need to provide the source of funds?
  • What documents are accepted as confirmation of the source of funds?

Source of funds

Why do I need to provide the source of funds?

EXMO.com has to fully comply with EU regulations such as the 5th AML Directive and the Financial Action Task Force (FATF) recommendations.

Due diligence measures must be applied on a risk-based approach, and require enhanced due diligence in certain circumstances.

Due to KYC/AML standards and the requirements of financial regulators, as well as payment providers (for compliance with the same standards), in some cases, users may be required to confirm the source of funds for transactions. This is an additional measure to control the circulation of funds and guarantee financial security for all participants.

What documents are accepted as confirmation of the source of funds?

Source of funds request implies how you obtained these funds for completing a transaction/operation.

Documents confirming the source of funds are those illustrating the movement of these funds. In particular, how you received the funds by which a specific operation on EXMO.com was carried out.

Requires confirmation

Considered proof

1. Income

  • Position held

  • The employer’s nature of work

  • Employer’s Name / Website

  • Payroll dated in the past 3 months, or

  • Confirmation of income and bonuses by the employer, or

  • Bank statements clearly showing receipt of regular salary payments, or

  • The latest income statement in case of self-employment (PIF, PE, etc.)

2. Savings

  • Total amount received

  • Date of generation of the statement

  • Account holder name

  • Bank details

  • Detailed bank statements showing deposit / gifted monies, dated within the last 3 months.

3. Investments

  • Amount received

  • Name and type of investment

  • A company attracting the investment

  • Date of receipt

  • Letter / Contract note of the attracting investment company that notifies of income

  • A bank statement that confirms crediting to its bank account

  • Investment statement reflecting the transaction

4. Loan

  • Loan amount

  • Date of signing of the agreement / statement

  • Borrower’s data

  • Lender data

  • Loan agreement, or

  • Loan statement

5. Asset Sales

  • Type of asset

  • Sale price

  • How the sale was conducted (i.e., through an agent, through an auction, private sale, including name/address)

  • Date of sale

  • A signed letter from a solicitor, or

  • Completed sales contract

  • Credit (funds, transfer) in a bank statement

6. Inheritance

  • Total amount received

  • Name of the testator

  • Communication with the testator

  • Date of receipt

  • A copy of the will indicating the value of the property, or

  • Bank statement

  • Solicitor’s letter

7. Gift, Lottery, Gambling win

  • Total amount

  • Details on the benefactor

  • Name of the receiver

  • Evidence from the lottery company / cheque / winnings receipt

8. Company’s Profits

  • How the company generates income

  • Company directors

  • Company owner

  • Obtaining a bank statement

  • Copy of the latest full reports/p>

9. Digital Assets (Crypto)

  • Source of crypto

  • Date of receipt

  • Reason for cryptocurrency storage

  • Statement from the purchase transaction record

  • Bank statement reflecting the purchase

  • The contract if received as a payment

  • Trading Statements

  • Video of wallet transactions

  • Evidence of mining

Can't find the answer to your question?
EXMO support service is available 24/7
Create a Ticket
Products
  • Multicurrency wallet
  • Simple Trade
  • Advanced Trade
  • Margin Trade
  • Buy Crypto
  • Earn
Features
  • API
  • EXMO Premium
  • Referral Program
  • Affiliate Program
  • EXMO Prime
  • EXMO Coin
  • EXMO Gift Card
  • EXMO Study
Resources
  • FAQ
  • Contact support
  • Fees and limits
  • Articles
Company
  • About us
  • News
  • Contacts
Legal Documents
  • User Agreement
  • Privacy Policy
  • AML/CTF and KYC Policy
  • Services and Costs
  • Bug Bounty Program
  • Cookie Policy
  • Cross-Chain Recovery Policy
  • Refund Policy
  • Listing Policy
  • Corporate Documents
  • How We Treat Your Funds
  • Market Surveillance Policy
Buy
  • Buy Bitcoin
  • Buy Ethereum
  • Buy USDT
  • Buy Ripple
  • Buy Litecoin
  • Buy Bitcoin Cash
  • Buy Stellar Lumens
  • Buy Cardano
  • Buy Tron
  • Buy Dogecoin
Prices
  • Bitcoin Price
  • Ethereum Price
  • Litecoin Price
  • XRP Price
  • Bitcoin Cash Price
Pairs
  • BTC to USD
  • ETH to USD
  • USDT to USD
  • LTC to USD
  • XRP to USD
  • BCH to USD
  • XLM to USD
  • TRX to USD
  • DOGE to USD

EXMO TRADING SL LTD. operates the EXMO Platform for customers outside the EU countries. Registered at Ground Floor, The Sotheby Building, Rodney Village, Rodney Bay, Gros-Islet, Saint Lucia.

EXMO Poland Sp. z o.o., based in Krakow, 7I Puszkarska St. lok B4B D, 30-644 Krakow, KRS number 0000963082, registered in the register of virtual currency activities under number RDWW-1139, provides virtual currency services exclusively to customers who are residents of the Republic of Poland.

EXMO EXCHANGE LTD. provides technical and support services to the EXMO Platform.

© EXMO 2014-2025, EXMO EXCHANGE LTD.

4296