In order to increase the level of security of accounts on the platform, deposits and withdrawals of funds are temporarily verified by EXMO specialists.
Please note that transactions can be in status "verifying" up to 72 hours and do not require contacting customer support.
Please pay your attention to the following information:
1. The users’ support service works 24/7 to handle all of the requests;
2. All applications are being processed in the order of queue. Please do not create additional tickets on the same request;
3. To ensure the security of your account, please be aware of accounts protection rules on the EXMO platform;
4. We remind you that the user is personally liable for safety of funds on the exchange account.
We kindly ask you to consider the stated information when making the trading operations on the platform.
We apologize for the temporary inconveniences.
Make sure to follow our updates on EXMO official website and through the official channels:
, and by emails
Visit EXMO Youtube
channel to find out useful information on cryptocurrencies and trading on the platform.
Thank you for staying with us!
Your respectfully, EXMO team
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